Keep Learning

at UCC

Wondering what classes will be like? Find out.

River Hawk Support

• Please attend any of these virtual events to take full advantage of what it means to be part of the flock! Choose from: Advising Success Tool, Career Services, Student Self Service, Canvas Power User, How to Pay for College, Financial Planning Success, Student Life and Campus Resources, Art Healing, Stress Management, and Monday Morning Motivation. Register or just drop in.

Please visit this page from time to time to stay up-to-date on the services UCC offers in order to help you to be successful.

Be sure to check your student email daily! Can't get in? Call the Information Desk at 541-440-4600.

The following resources and services are available to UCC students:

Academic Advising

• Academic Advising is available via phone and email.
  • Please continue to schedule appointments with your advisors via your student self-service portal Advisortrac.
  • Please include your phone number in the appointment message area.
    • Instructions for scheduling an advising appointment. 
  • If you are not able to schedule an appointment, please email your advisor from your student email.
  • Instructions on how to log into your student email.
  • If you have any questions you may email your advisor, or call and leave a voicemail.
• Oregon Transfer Days - January 12, 2021 - Meet with college and university reps to learn about transferring.

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Academic Coaching

• Academic Coaching has been moved online through Zoom. Visit the Success Center website to:
  • See the coaching calendar
  • Access online academic coaches.
• Contact This email address is being protected from spambots. You need JavaScript enabled to view it., Success Center Coordinator, for any questions or to suggest a student to be an academic coach.

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Academics

• Admissions
  • Do you have questions about the enrollment process, online learning, or careers? UCC's virtual enrollment events cover those topics!
    • Register for an enrollment event
• UCC is operating and conducting College business virtually. The campus is CLOSED to in-person services. 
  • Student services and classes are available by phone, email, and online. Note: Most faculty are available by email.
    • Campus Directory
    • Campus Hours
    • Front Desk
• • Microsoft Office 365
    • Tutorial to start a FREE student account. Important! You must already have a student email. So, you must start the enrollment process first - apply, fill out the FAFSA, take placement tests, transfer credits, attend orientation and register for classes.
  • Canvas
    • Getting Started in Canvas
      • Short video to get you started.
    • Canvas Orientation
      • Self-enroll in this short online course to learn more.
    • 24-hour Canvas support line 855-782-5890.
  • Install Zoom (a Zoom account is not required just to connect to a meeting)
    • Zoom for Students [video]
    • 24-hour Zoom support 
    • Zoom Backgrounds
      • Missing campus? Download these UCC Zoom backgrounds in .zip format and use them in your Zoom sessions at school or with friends and family! Read about managing your Zoom background.
  • Live Help with Canvas and Zoom from UCC Peer Mentors
    • Get help with Canvas and Zoom from UCC Peer Mentors during business hours. 
• Latest Academic Calendar 
• Remote vs Online Classes

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Accessibility

• Accessibility Services is ready to help you via Zoom and phone appointments by calling the office at 541-440-7900, or scheduling directly in Advisortrac.

Books & Supplies

• Spring term books and supplies are on sale.
  • Financial aid money is available for textbooks.
  • Order online 
  • Compare book prices.

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Career Services

• The Career Coach at UCC can assist students with career interest, personality, and value assessments, career exploration, industry research, market trends, résumés, and cover letters. You can make a virtual appointment with her through Advisortrac.

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College Departments Ready to Help

• Academic Advising: 541-440-4600 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Career Coaching: 541-440-7748 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Enrollment Advising: 541-440-7743 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Financial Aid: 541-440-4602 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Information Desk: 541-440-4600
• High School Connections: 541-440-7709 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Library: 541-440-7681 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Peer Mentors: 541-440-7949 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Success Center: 541-440-7806 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• TRIO SSS - Transfer Opportunity Program: 541-440-4712 | This email address is being protected from spambots. You need JavaScript enabled to view it.

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Computer Labs on Campus

The UCC Library's computer lab is open to current UCC students.

Hours

Monday -Thursday, 7:30 am - 8 pm
Friday, 7:30 am - 5 pm

Between Terms: CLOSED

UCC Library COVID-19 Procedure

• Masks and social distancing are required.
• All individuals entering the building must adhere to the UCC Library COVID-19 Procedure. 
• Do the Self-Check before entering the library building. 
• Refer to the Quick UCC Library COVID-19 Procedure Checklist while in the library building. 
• The library building remains closed to the public.

UCC Engineering Students

Engineering software is available on library lab computers for engineering students. 

Test Proctoring

Faculty who require test proctoring should schedule with the UCC Library at least two weeks in advance. 

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Counseling

• The UCC Life Coach provides students with brief personal counseling (6-8 sessions per academic year), and connection to longer term community resources for mental health, food, housing and other basic needs.
• Zoom Virtual Appointments are available Monday - Friday, 8 a.m. - 5 p.m.
  • To make an appointment, log in to Advisortrac or contact Hanna Culbertson
  • ZOOM Wellness Workshops: Stress Management Group Thursdays 2-3 pm, Parenting Support Group Wednesdays 10-11 am and 1-2 pm. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for details and zoom link!

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COVID-19 Information

• Credible COVID-19 Sources
  • See this guide where to find quality information about COVID-19.
• COVID-19 Related Complaints and Concerns
  • A form has been created specifically for COVID-19 concerns. Students and employees may use this form to report any COVID-19 complaints or concerns to the College.

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Financial Aid

• Emergency grants for students are available. Contact Honey McNamara at This email address is being protected from spambots. You need JavaScript enabled to view it. or Michelle Bergmann and Kelli Macha at This email address is being protected from spambots. You need JavaScript enabled to view it..
  • For more opportunities, see the Money for College web page.
• Need FAFSA help? Make an over-the-phone or Zoom appointment with Ben Horvath at 541-440-7645 or This email address is being protected from spambots. You need JavaScript enabled to view it.
• UCC has hired ECMC to provide FREE Federal Student Loan counseling services.
  • They will be reaching out to students. Feel free to reach out for help too!
  • www.ecmcsolutions.org or 877-331-3262

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Internet Service

• Need Internet access at home? See the following:
  • Spectrum Relaunches Free 60-Day Internet Offer for College Students and Faculty
  • FCC COVID Response
• Spectrum WiFi Hotspots in Roseburg

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Library

The UCC Library is here for you! 

Library Computer Lab Open

• The UCC Library's computer lab is open to current UCC students.
• Hours
  • Monday -Thursday, 7:30 am - 8 pm
  • Friday, 7:30 am - 5 pm
  • Between Terms: CLOSED
• UCC Library COVID-19 Procedure
  • Masks and social distancing are required.
  • All individuals entering the building must adhere to the UCC Library COVID-19 Procedure. 
  • Do the Self-Check before entering the library building. 
  • Refer to the Quick UCC Library COVID-19 Procedure Checklist while in the library building. 
  • The library building remains closed to the public.
• UCC Engineering Students: Engineering software is available on library lab computers for engineering students. 
• Test Proctoring: Faculty who require test proctoring should schedule with the UCC Library at least two weeks in advance. 

Virtual Services

• Ask-a-Librarian
  • We're here to help you with research for your assignments, Canvas, Zoom, technology, citations, finding and accessing library resources, getting started at the library, and questions about the college.
  • Monday - Thursday, 9 am - 6 pm and Friday, 9 am - 5 pm.
    • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 
    • Phone: 541-440-4640
    • Chat: Find the chat icon on the library website and research guides.
    • Zoom: Contact us by email, phone, or chat and we’ll send you a link to meet via Zoom. If we’re free, we can meet right away or we can schedule for a later time.
• Online Library Resources
  • Find ebooks, academic articles, news, magazines, encyclopedias, and streaming video on the Library website.
  • Need to find library or web sources for an assignment? 
    • See the Library Research Tutorial
    • Contact a UCC Librarian
• Check Out Books
  • You can check out print books, DVDs, and CDs from the library.
    • Find a print book, CD, or DVD that is "On Library Shelf" using the UCC Library Search Box on the Library website.
    • Click on, fill out, and submit the "Check-out and pick-up this item form." 
• Check Out Textbooks, Laptops, and Calculators on Reserve
  • Textbook Laptop Calculator Request Form
    • Please use this form to request: 
    • Textbooks
      • The library has textbooks on reserve for many of UCC's classes. You can access these textbooks during the term. They can be checked out for three days at a time. See list of textbooks on reserve.
    • Early Child Education (ECE) textbooks
      • The library provides check-out of most Early Child Education (ECE) textbooks for the term. Due the Friday of Finals Week. 
    • Graphing and financial calculators
      • The library has graphing and financial calculators for check-out for the entire term. These calculators will be due the Friday of Finals Week.
    • Laptops
      • The library has laptops for check-out for the entire term. Due the Friday of Finals Week. You will be asked to sign a Library Laptop Check-Out Policy Agreement at the time of check-out.
        • Library Laptop Check-Out Policy
        • Library Laptop Log-In Instructions
• Interlibrary Loan
  • Interlibrary loan will continue to be available for online resources and hard copy materials.
• Returning Books, CDs, DVDs
  • Materials can be returned via the book drop next to the front doors of the library on the Tapʰòytʰa Hall side of the building.

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Scholarships

• UCC Foundation Scholarships application is OPEN.
  • Apply now until March 24.
  • For more opportunities, see the Money for College web page.
• Oregon Promise Grant application is OPEN.
  • Be sure to apply by YOUR deadline.
• OSAC Scholarships is OPEN on October 1.
  • Be sure to check application timeline and deadlines.

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Student Resources

• UCC Student Pantry is OPEN.
  • For a food box, call the UCC Information desk at 541-440-4600.
• ASUCC services can can help you with the list of items below. Please contact the UCC Information Desk at 541-440-4600. Requests made before 3 p.m. Monday-Friday can be fulfilled and picked up the same day, unless supplies need to be replenished.
  • Transportation Support
  • Hygiene Products (no TP)
  • School Supplies
  • One-Time Gas Cards
  • Bus Passes
• Confidential Services: the on-campus CARE Advocate, co-located from Peace at Home Advocacy Center (formerly Battered Persons' Advocacy), offers students and staff confidential services regarding domestic violence, sexual assault and stalking. Services are available over the phone, and in-person at the Peace at Home Advocacy office. Contact the CARE Advocate at 541-440-7866 or This email address is being protected from spambots. You need JavaScript enabled to view it.. For immediate services, call the Peace at Home crisis like at 541-673-7867. 
• See also Community Resources for Students

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Success Center

The Success Center provides tutoring/academic coaching resources for UCC students.

1. Meet with a UCC Academic Coach live via Zoom:
   1. Enroll in the Success Center Drop-In course.
   2. Click on the academic coaching session of your choice to be connected via Zoom. (The full schedule is also listed on the Success Center website.)
   3. Get excellent help from our academic coaches!
2. Get 24/7 tutoring help through Smarthinking Online Tutoring in Canvas. Click "Smarthinking" in the left Resources menu in Canvas.

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Tax Relief

• Students. If you did not file taxes for 2018 or 2019, you may still be eligible to receive the Coronavirus Tax Relief and Economic Impact Payment.
  • Who is eligible for the Economic Impact Payment?
    
    • U.S. citizens or resident aliens who:
      • Have a valid Social Security number,
      • Could not be claimed as a dependent of another taxpayer, and
      • Had adjusted gross income under certain limits.
  • Who will receive the Economic Impact Payment automatically without taking additional steps?
    • Most eligible U.S. taxpayers will automatically receive their Economic Impact Payments including:
      • Individuals who filed a federal income tax for 2018 or 2019
      • Individuals who receive Social Security retirement, disability (SSDI), or survivor benefits
      • Individuals who receive Railroad Retirement benefits
  • Who should use Non-Filers: Enter Payment Info to provide additional information to receive the Economic Impact Payment?
    • Eligible U.S. citizens or permanent residents who:
      • Had gross income that did not exceed $12,200 ($24,400 for married couples) for 2019
      • Were not otherwise required to file a federal income tax return for 2019, and didn't plan to

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