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Frequently Asked Questions

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Welcome Center

Questions and answers for students, staff and community members.

Where can I go to talk about my feelings?

Help is available on campus, 7:30 a.m. – 5 p.m. in the Bistro.

The Community Health Alliance is staffing a 24-hour hotline at 541-440-3532 or 800-866-9780. On campus, just dial x7900.

I’m fine, but I’m having difficulty concentrating on my classes and midterms. What should I do?

This is normal. Many students and faculty may feel fine, but still have difficulty concentrating on the immediate tasks. The road to recovery will have twists and turns, and UCC has resources in place to help. Speak with your instructors and use the resources we have on campus. Stop by the Bistro between 7:30 a.m. and 5 p.m. The Community Health Alliance is staffing a 24-hour hotline at 541-440-3532 or 800-866-9780. On campus, just dial x7900.

What will happen with Snyder Hall?

No plans have been set for the future of Snyder Hall. The Board of Trustees recently established a series of subcommittees as part of the Recovery Calendar, one of which will address the future of Snyder Hall. This will be a thoughtful and inclusive discussion. There are no immediate plans to reopen the building.

Are there plans for a memorial on campus?

The Board of Trustees recently approved a 13 month Recovery Calendar. As part of this calendar, several subcommittees were appointed that will look at how to honor the Umpqua Nine and the survivors. This will be a thoughtful and respectful process.

We encourage students and staff to apply to be on one of these subcommittees. The committees will also take submissions as to where a memorial should be located.

How will the October 1st events be documented and preserved?

We have appointed a historian to collect and archive information. This historian is working with the Douglas County Museum. The work of collecting stories from UCC staff and students will be done with recognition of the historic nature of this event, but also with respect for privacy and the needs of our students and staff. This process will follow federal privacy guidelines and will have guidance from our mental health professionals.

Is there a temporary campus memorial location?

The ASUCC has established a respectful place for tributes at the Swanson Amphitheater. Items left at other locations will be re-located to the amphitheater. This tribute will be up for the remainder of the Fall term.

Where can I pick up I AM UCC or UCC Strong items?

The UCC Bookstore has a variety of “I am UCC” and “UCCStrong” items for sale. Proceeds from the sale of these items goes to a scholarship fund.

How can I help?

Donation efforts are underway and many people are helping at this time. Information is on the UCC website for the efforts.

Umpqua Community College Foundation - Ellen Brown contact

The Umpqua Community College Foundation is accepting donations online and by mail: http://www.umpqua.edu/scholarships-donations

We strongly recommend that donors cast a careful eye when considering other funds, as are not based at charitable organizations and might apply high administrative fees.